Help · Privacy & safety
Control who sees what, on every thread.
Friendly keeps your work private by default. Here's what that means in practice, and the controls you have.
What's encrypted
- Direct messages are end-to-end encrypted by default. We can't read them, and neither can anyone else outside the chat.
- Everything in transit uses TLS. In production we pin certificates — connections fail closed on a fingerprint mismatch, not silently downgrade.
- Sensitive identifiers we have to keep (e.g. tax IDs) are encrypted with AES-256-GCM before they touch the database.
Who can find you
By default, your full profile is visible only after a bounty is awarded or you accept an introduction. Your phone number stays private inside Friendly — clients message you in-app, never via SMS, until you choose to share it.
Location features (the Nearby tab, attaching a place to a meeting) are opt-in and use only coarse location, never tracked in the background.
Block & report
From any conversation menu, you can:
- Mute — silence notifications without telling the other person.
- Block — prevent the person from messaging, applying to your bounties, or seeing your profile. They are not notified.
- Report — flag spam, abuse, or fraud. A real person on our team reviews reports within 24 hours.
What we never do
- We never train AI on your messages, files, or profile content. Off, permanently.
- We never sell your data to advertisers.
- We can't hand over message contents we were never able to read — subpoena-resistant by design.
Next
- /security — the full privacy picture.
- Account & security — sign-in, sessions, deletion.
- Report a vulnerability: email hello@friendly.mobi with “security” in the subject.