Help & support
How can we help?
Pick the area you need a hand with and we'll get you to the right person. Full self-serve articles are on the way; for now you reach a human directly.
Getting started
Create your account, set up your profile, and apply to your first bounty.
Read the guide →Bounties & applying
Find work, apply in 2 taps, track applications, and match the bounty rate.
Read the guide →Payments & escrow
How escrow works, when payment clears, wallet balance, and withdrawals.
Read the guide →Channels & messages
Direct messages, channels and threads, encryption, media, and search.
Read the guide →Meetings
Start voice and video calls, schedule, share links, and use the calendar.
Read the guide →Profile & ratings
Skills, experience, verified client ratings, and what's shown publicly.
Read the guide →Privacy & safety
End-to-end encryption, block and report, and controlling who can find you.
Read the guide →Account & security
Sign-in methods, two-factor and passkeys, active sessions, and deletion.
Read the guide →Can't find it?
Email hello@friendly.mobi or visit the contact page. Replies typically within one working day.