Help · Profile & ratings
Your reputation, owned by you.
Your Friendly profile is the public-facing slice of you on the platform. Clients see it before they award a bounty. Here's what's on it, what isn't, and how to make it work harder.
What's on the profile
- Display name & photo — how you want to be seen.
- Role line — short headline (e.g. "UX/UI designer · 4 yrs"). Two-second summary.
- Location — city + country, no precise coordinates.
- Skills — the chips that drive bounty matches. List what you'd accept work in, not your wishlist.
- Experience — your past roles, with self-described responsibilities.
- Stat trio — bounties cleared, average rating, amount earned (range, not exact).
- Verified pill — appears once you've passed the lightweight verification (phone + email confirmed, first bounty cleared).
What stays private
- Your phone number — clients message you in-app until they award a bounty. After that you choose what to share.
- Your email — same.
- Your tax / bank details — held encrypted, used only for payouts.
- Your messages and files — end-to-end encrypted in DMs. See Privacy & safety.
How ratings work
After a bounty clears, both sides can leave a star rating (1–5) and a short note. Ratings are verified — only participants in a cleared bounty can rate each other. No drive-by reviews, no anonymous downvotes.
The aggregate appears on your profile; individual notes are visible to anyone who opens your profile. Disputes go through the same 24-hour human review as block/report.
Make it work harder
- Lead with one specific thing you do well in your role line — better than "Designer · 4 yrs".
- Skills should be searchable terms clients use ("React", "Brand identity", "OBS setup"), not internal jargon.
- Your first two five-star bounties matter more than the next ten three-star ones — pick work you can ship cleanly to start.
- On Pro, a featured profile + priority placement in matches.
Next
- Getting started — set up your profile in two minutes.
- Bounties & applying — find work matched to your skills.
- Pricing — what Pro unlocks.